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YOUR SAFETY IS OUR PRIORITY - READ OUR HYGIENE MEASURES FOR COVID 19

CHUAN SPA

Immerse yourself in the peaceful ambience of Chuan Spa, a quiet sanctuary to slow down and recentre yourself amidst a fast-paced life.

 

We offer an array of wellness treatments and facilities designed to nurture, balance and restore. Our team of experienced therapists are also on hand to help you embark on a journey of self-discovery that will leave you feeling rejuvenated.

 

HOURS

Daily:

10am – 11pm, daily

RESERVATIONS

Location:

5th floor

THE FIVE ELEMENTS

Chuan Spa treatments and products are guided by the Five Elements theory. This questionnaire will assist you in identifying basic disharmonies amongst the five elements. Together with sensory testing, it will then direct you to the most suitable Chuan product for your treatment.

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WOOD

Your element is WOOD, which governs our sense of sight, tendons, ligaments, liver, and gall bladder. The emotions it conveys tend to be anger and depression. You may prefer mornings, spring seasons, windy days, sour flavours, and the colour green.

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FIRE

Your element is FIRE, which governs our speech, tongue, heart, blood vessels, and small intestine. The emotions it conveys tend to be joy and overexcitement, with possible mood swings. You may prefer afternoons, summer seasons, warm days, bitter flavours, and the colour red.

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EARTH

Your element is EARTH, which governs our sense of taste, mouth, lips, muscles, stomach, and spleen. The emotions it conveys tend to be worry and anxiety. You may prefer mornings, late summers, humid days, sweet flavours, and the colour yellow.

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METAL

Your element is METAL, which governs our sense of smell, skin, hair, lungs, and large intestine. The emotions it conveys tend to be sadness and grief. You may prefer nighttimes, autumn seasons, dry days, pungent flavours, and the colour white.

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WATER

Your element is WATER, which governs our sense of hearing, scalp, bones, kidneys, and bladder. The emotions it conveys tend to be fear and anxiety. You may prefer afternoons, winter seasons, cold days, salty flavours, and the colour black.

FIND YOUR ELEMENT
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SIGNATURE TREATMENTS

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OUR TEAM

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OUR TEAM

“Having been with ab88kai, Shenzhen for over nine years, I love to train my team members. It makes me proud to be part of a place that works hard to provide customers with the best possible service.” 

 

LYDIA ZHAO, SENIOR THERAPIST
CONTACT CONCIERGE
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WELLNESS OFFER

SLEEP MATTERS BY CHUAN

Discover the power of a good night’s sleep with our “Sleep Matters by Chuan” programme, which features exclusive amenities and services, as well as soothing treatments curated by Chuan Spa and bespoke room packages. It’s the perfect way to leave our hotels feeling better than when you arrived.

LEARN MORE

MEMBERSHIPS

CHUAN CORPORATE
  • Shared between 5 persons
  • Unlimited use of swimming pools, sauna and steam rooms
  • 15% off Chuan Spa treatments
  • 15% off hotel restaurants (excl. beverages)
  • 10% off personal coach courses
  • Day passes at special rates for friends and family
CNY
80,000
PER YEAR
JOIN NOW
CHUAN HORIZON
  • Unlimited use of swimming pools, sauna and steam rooms
  • Complimentary session with a personal coach
  • CNY2,000 cash credit for Chuan Spa treatments
  • 15% off Chuan Spa treatments
  • 15% off hotel restaurants (excl. beverages)
CNY
11,800
PER YEAR
JOIN NOW
CHUAN ESCAPE
  • Unlimited use of swimming pools, sauna and steam rooms
  • Complimentary session with a personal coach
  • 15% off Chuan Spa treatments
  • 15% off hotel restaurants (excl. beverages)
  • 4-hour complimentary parking
CNY
11,800
PER YEAR
JOIN NOW
* Terms & Conditions apply. Please contact our Spa Concierge for details

GALLERY

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CHUAN EXPERIENCE

    • We highly recommend booking your treatment in advance to secure your preferred day and time. This can be done in person or through our website. You can also call us at 86 (755) 8828 8093, or email tlszx.info@chuanspa.com. Do note that a valid credit card and telephone number are required to reserve all treatments and packages.
    • Please arrive at least 30 minutes before your scheduled appointment time to check in and enjoy the facilities at Chuan Spa.
    • If you wish to amend your booking, please do so at least 6 hours prior to your scheduled appointment.
    • All cancellations and amendments should be done at least 6 hours prior to your booking.
    • For late cancellations or amendments, we will levy 50% of the full treatment fee. In the case of a no-show, we will levy the full treatment fee.
    • All packages and products are non-refundable.
    • Day spa users with a minimum spend of CNY530 enjoy access to all facilities at Chuan Spa. This includes our indoor and outdoor pools, Fitness Studio, steam rooms and sauna.
    • A 3-hour complimentary valet parking is also available to day spa users who book a treatment.
    • Give the gift of complete relaxation. We offer gift vouchers for many of our treatments and packages. You can also purchase vouchers at any value, starting from CNY508.80, to offset payments for spa services.
    • Please contact the Spa Concierge for groups of over 5 people. You can call us at 86 (755) 8828 8093, or email tlszx.info@chuanspa.com.

HOW TO SPA

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ARRIVE

Complete a brief lifestyle elemental questionnaire to determine which treatments best suit your needs. Please also inform our Spa Concierge if you have any health concerns.

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FRESHEN UP

Before your treatments, we recommend showering to fully enjoy the therapeutic benefits of our wet facilities, such as the pools and sauna.

 

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VALUABLES

We recommend you leave your valuables in your room or at home. We will not assume liability for any missing items.

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TRIM AND TIDY

For increased comfort, gentlemen should shave a few hours before any facial treatments.

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SPA WEAR

Disposable underwear will be provided for your comfort. Please use them for all body treatments.

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HYDRATE OFTEN

Drink plenty of water during and after your time at Chuan Spa. It is the source of life, after all.

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SAFETY

If you are pregnant or have any other condition that you feel we should be aware of, please inform our Spa Concierge and your therapist.

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COMFORT

Please inform our therapists if at any time you are uncomfortable or need anything else during your treatment. 

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DISCONNECT

To ensure a relaxing environment for all guests, mobile phones are not permitted in any of our treatment rooms and relaxation lounges. In all other areas, please put them on silent.

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MINIMUM AGE

The spa and Fitness Studio are only available for guests aged 16 or older.

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INDULGE

If you enjoyed your body treatment, we suggest leaving the oils on your skin for up to 2 hours before taking a shower. This is so your skin fully absorbs the oils’ nourishing properties.

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GRATUITIES

Gratuities for good service are at the guest’s discretion.

NOTE: Gambling, smoking and alcohol consumption within Chuan Spa, the Fitness Studio and the pool are strictly prohibited. Please also refrain from drinking any alcoholic beverage 3 hours before your treatments

Our therapists reserve the right to terminate the treatment if they feel the guest’s behaviour is inappropriate.